Privacy Policy
Elias Therapy takes the privacy and confidentiality of our clients, employees, potential employees and website users very seriously. Any personal information collected through the website will be obtained with express or implied consent from the individual and will only be used or disclosed for the purpose for which it was collected. For example, any information collected via the contact form or when submitting a job application is used only to identify you and to respond to your communication.
Elias Therapy may collect information on how the website is accessed and used, including employing cookies to enable web analytic tools. Among other data, this information may include your IP address, the time and duration of your site visits and what pages you visited. We gather this information to determine how our site is being used, to monitor technical issues and to optimize the online visitor experience.
Please read through the following carefully as it is intended to provide a general overview about the policy of this website.
Use Of Personal Information
Elias Therapy does not collect any personal information unless you voluntarily provide it by sending us email, participating in a survey, or completing an on-line form. Personal information submitted will not be transferred to any non-affiliated third parties without your consent unless otherwise stated at the time of collection, except we may disclose personal information in response to a subpoena, court or legal process, to the extent permitted and required by law. When a user submits personally identifiable information it is used only for the purpose stated at the time of collection. Access to personal information is restricted to authorized staff of Elias Therapy.
Communication and Consent to Contact
By providing your contact information (such as email address or phone number) through our website or during your interactions with Elias Therapy, you consent to receive communications related to your treatment or inquiries. This may include appointment reminders, therapy session information, or relevant updates regarding our services. You have the right to opt out of receiving such communications at any time by contacting us directly.
Text Messaging and Opt-In
If you choose to provide your mobile phone number, you may also consent to receive text messages (SMS) from Elias Therapy for appointment reminders, cancellations, or other practice-related information. Consent to receive text messages is entirely optional, and you may opt out at any time by replying ‘STOP’ to any message or by contacting us at clinic@eliastherapy.ca.
Email Communication
We may also use your email address for the purposes of sending important practice information or updates. However, due to the potential security risks of email, sensitive or confidential information will not be shared via email unless explicit consent is provided. You may unsubscribe from any non-essential email communication by following the unsubscribe link in any message or contacting us directly.
Withdrawal of Consent
You have the right to withdraw your consent for any form of communication at any time. Please contact us at info@eliastherapy.ca or in your online booking portal to update your preferences or to opt out of any communication.
Cookies
A cookie is a small text file stored by your browser that allows the website to “remember” your preferences such as calendar settings and site bookmarks on the site from visit to visit, or to maintain your “logged in” status when visiting protected areas. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Web browsers have settings allowing you to reject cookies, or selectively accept cookies, or delete cookies previously accepted. Please be aware that rejecting or deleting cookies from our website may make certain functions unavailable to you.
Log Files
Like most standard website servers, we use website statistic packages such as Google Analytics to analyze trends in how our website is accessed and utilized. Information monitored includes internet protocol (IP) addresses, geographic location of visitors (country, city), browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, time spent on pages, and keywords used to find our site via search engines. This information is anonymous and cannot be directly linked to individual users. We may use it to identify high-use or low-use areas of the site, pinpoint problem areas of the site, analyze broad demographic trends in our visitors, and make decisions about how to make it easier for people to find and navigate our website.
Google Analytics
This website uses Google Analytics to help understand how visitors engage with the site. Your web browser automatically sends certain information to Google. This includes, for example, the web address of the page that you’re visiting and your IP address. Google may also set cookies on your browser, or read cookies that are already there. If you would like further information on how Google uses data when you use our website you may visit, www.google.ca/policies/privacy/partners/.
Links
This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites and we take no responsibility for the content on such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security
This website takes every precaution to protect our users’ personal information. Whenever users submit personal information (such as contact info or credit card info) via online forms, registration, or online purchase, upon submission that information is encrypted via the highest level of SSL (Secured Sockets Layer) available. Servers that store personally identifiable information are in a secure environment. Under no circumstances are credit card numbers permanently stored on our website servers.
Terms and Conditions
By using this website, you are agreeing to the terms outlined in this privacy policy. Elias Therapy reserves the right, in its discretion, to change or modify this policy at any time to address changes in the law or technology. We will post the revised privacy policy here. Revisions are effective upon posting and your continued use of this website after the posting will be subject to the changed terms and revisions.